by Norm Brodsky | Nov 20, 2019 | Customer Service
Recently my wife and I met up with a friend and master salesperson, “Linda.” Linda runs a hat shop in Manhattan – a tiny shop that manages to hold its own against both big retailers AND e-commerce stores. As I sat in Linda’s shop, waiting for...
by Lewis Schiff | Sep 11, 2019 | Business Tips
Anyone who lived their teen years through the 80’s or 90’s probably spent a lot of time at the local retail mall or galleria. Remember those? They were nothing like the ghost towns we see today. Many of us recall fond memories as we drive past, opting...
