by Norm Brodsky | Nov 20, 2019 | Customer Service
Recently my wife and I met up with a friend and master salesperson, “Linda.” Linda runs a hat shop in Manhattan – a tiny shop that manages to hold its own against both big retailers AND e-commerce stores. As I sat in Linda’s shop, waiting for...
by Norm Brodsky | Oct 30, 2019 | Business Tips
A little luck can go a long way in growing a business, but as I discussed in a four year old post from my Inc. magazine column, the challenge is knowing the difference between good business sense and plain good luck. I’ve had my share of luck over the years, but...
by Norm Brodsky | Oct 9, 2019 | Sales Amplification
Finding a salesperson with the right energy, drive, culture fit, and productivity is tough, tough, tough. It’s tempting to do what I did early on in my career and hire my competitors’ salespeople, but as I wrote about in a vintage post on my Inc. magazine...
by Norm Brodsky | Sep 25, 2019 | Entrepreneurship, Mentoring
Mistakes are part of being human, but when an entrepreneur makes a mistake, it can be at the cost of jobs, opportunities, millions of dollars, or even the survival of the company. I’ve been there. The one thing that I learned (the hard way) is that entrepreneur...
by Norm Brodsky | Sep 4, 2019 | Business Tips, Negotiating
A recent post from fellow Birthing of Giants Board of Experts member, Vanessa Nornberg, reminded me of a four year old post from my Inc. magazine column. At the time I was involved in several negotiations, and noticed a big negotiation fail that my colleagues were...
