by Lewis Schiff | Jan 28, 2020 | Customer Service
In sales and customer service, a big part of avoiding unhappy customers is using the right language. According to Board of Experts member, and Metal Mafia owner, Vanessa Nornberg, finding the right language is all about clear communication with your customer....
by Lewis Schiff | Dec 18, 2019 | Recruiting, Sales Amplification
In the last part of Board of Experts member and Metal Mafia owner, Vanessa Nornberg’s, series on finding the best sales talent for your company, she takes us to the road test – a short, hands-on opportunity for your potential new sales hire to show what...
by Lewis Schiff | Nov 6, 2019 | Sales Amplification
In part two of her sales interview series, Board of Experts member and Metal Mafia owner, Vanessa Nornberg, guides us through the phone interview portion of the recruitment process. As an expert with decades of building stellar sales teams, Vanessa has constructed an...
by Lewis Schiff | Aug 21, 2019 | Sales Amplification
In many ways sales growth is all about numbers – ensuring that your sales team has the right number of leads in their pipeline, and is meeting the outreach goals necessary to ensure continued growth. But if your sales team is meeting their outreach goals, yet...
by Lewis Schiff | Aug 7, 2019 | Sales Amplification
Emails are powerful tools for connecting with prospects, but if your sales team’s outreach efforts are comprised chiefly of email blasts, then sales expert and Board of Experts member, Vanessa Nornberg, warns that your company is at risk of losing millions in...
